Effective Date:

1 July, 2024

Last Updated:

1 January, 2025

Welcome to Innovate360 Group Inc. ("Company," "we," "our," or "us"). By accessing and using our website www.innovate360.ai and related services, you (“User,” “Client,” or “Customer”) agree to the following Terms and Conditions. If you do not agree, please do not use our services.

1. Services

Innovate360 Group Inc. provides AI-powered automation, digital marketing, and business optimization solutions for SMBs. Our services include, but are not limited to:

• - AI-driven lead capture & follow-ups

• - Automated appointment booking & CRM integration

• - AI-powered marketing & reputation management

• - AI business analytics & reporting

We reserve the right to modify, suspend, or discontinue any part of our services at any time.

2. User Responsibilities

Users agree to:

• - Provide accurate and current registration information.

• - Keep account credentials confidential.

• - Use our services in compliance with applicable laws and regulations.

• - Not attempt to reverse-engineer, modify, or misuse our AI solutions.

• - Not use our platform for spam, illegal, or fraudulent activities.

Any violation may result in immediate termination of access and potential legal action.

3. Payments, Refunds & Cancellations

Billing & Payments:

Payments for our services are processed securely via third-party payment processors. By purchasing a subscription or service, you agree to:

Pay the full amount due at the time of purchase. Authorize automatic recurring payments for subscription-based services (if applicable).

Refunds & Cancellations:

All subscription fees are non-refundable, unless otherwise specified in a custom agreement. You may cancel a subscription at any time, but no refunds will be issued for unused portions.Any free trials offered will automatically convert into a paid plan unless canceled before the trial ends.

4. Intellectual Property Rights

Innovate360 Group Inc. retains all ownership rights to its:

• - AI-powered software, branding, algorithms, and technology.

• - Website content, trademarks, and business methodologies.

Users may NOT:

• - Copy, distribute, or resell our services without permission.

• - Use our content for commercial purposes without written consent.

• - Attempt to modify, hack, or reverse-engineer any of our systems.

Violations may result in legal action and financial damages.

5. Data Privacy & Compliance (PIPEDA & GDPR)

We process user data in compliance with:

• - PIPEDA (Personal Information Protection and Electronic Documents Act – Canada)

• - GDPR (General Data Protection Regulation – EU, if applicable)

Data We Collect: Name, contact info, business details, website interactions.

How We Use It: To improve services, send updates, process payments, and enhance AI automation.

Data Security: We implement SSL encryption, secure data storage, and access control measures to protect your data. Full details are in our Privacy Policy.

6. Limitation of Liability

Innovate360 Group Inc. is NOT liable for:

• - Indirect, incidental, or consequential damages from using our services.

• - Loss of business, revenue, or data due to third-party integrations.

• - Technical failures, downtime, or service interruptions beyond our control.

Max Liability: If found liable, our total responsibility is limited to the amount paid by the user for the service in question.

7. AI Limitations & Indemnification Clause

AI Accuracy Disclaimer: Our AI tools enhance business operations but do not guarantee 100% accuracy or error-free performance. Users must verify AI-generated insights before making business decisions.

Indemnification: By using our services, you agree to indemnify and hold Innovate360 Group Inc. harmless from any claims, damages, or legal disputes arising from:

• - Misuse of AI automation.

• - Inaccurate AI-generated responses.

• - Third-party service failures.

8. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Ontario, Canada. Any disputes will be resolved exclusively in the courts of Toronto, Ontario.

9. Service Modifications & Updates

We reserve the right to update these Terms at any time. Changes will be posted on our website, and continued use after updates constitutes acceptance.

10. Contact Information

For any legal inquiries, support, or policy questions, please contact us.

Innovate360 Group Inc.